Being appreciated is a fundamental human need. Recognising and appreciating people for positive contributions to the business can be clearly shown to drive up people engagement, create a positive culture and deliver improved business results.
Senior management often undervalue recognition and struggle with how to approach the subject. At the same time, there is a strong desire to improve people engagement and performance. Reward and recognition are often mentioned in the same breath, but in reality are very different things. Values and desired behaviours are also a fundamental part of this thinking, helping to inform when recognition should be given.
In this session we will discuss successful approaches to people recognition, some of the potential pitfalls and examples of how recognition systems can be introduced into the workplace.
It’s been 14 years since Julian Winn joined The Manufacturing Institute – having worked as both a lean and principal practitioner for dozens of different businesses on behalf of our charity.
Drawing on a deep understanding of the cultural aspects of change management and how to move people towards their goals, Julian is highly experienced in motivating different teams across all kinds of companies (including health, food & drink, aerospace, print & packaging, electronics, construction).
Specialising in diversity with an admirable ability to adapt to new surroundings, Julian provides a bespoke service reinforced by underlying principles applicable to all businesses.
Julian joined our organisation in 2005, with several years’ experience working at an electronics company as programme manager tasked with handling multi-million-pound accounts.
After expressing a keen interest in business improvement, Julian took a significant step in 2003 by completing a Master of Science in Lean Operations. Here, he met like-minded people who enlightened him to the opportunities and challenges of business consulting with The Manufacturing Institute.
Initially serving as a lean practitioner delivering the Manufacturing Advisory Service to SMEs in the North West, Julian turned his hand to principal practitioner work in 2009 – expanding his role to support businesses at all levels and functions.
“Manufacturing is a broad church that’s constantly changing, and I truly love working with such a variety of people. I’m passionate about growing national manufacturing and keeping the best talent in this country.”
Julian helps clients make business improvements of all types. This can include collaborating with senior leadership teams to build a vision for their business strategy or working with a team to master their use of a machine on the production line.
Several of Julian’s clients have received Shingo Prize recognition, with organisations requesting his services on a repeat basis (one particular customer has been turning to Julian for more than a decade).
After working across almost every sector during his time as a practitioner for The Manufacturing Institute, Julian believes gaining trust is the biggest barrier to engagement and creating a positive culture.
“It takes time to build trust, so you need to be patient. As a consultant, I get in my car and go home at the end of the day. Staff are wed to the business and you have to respect that.”